Although barely a few weeks old, the crisis in Libya has already set the NGO world’s psychosocial intervention machine in motion. Appeals and updates from UNICEF, the International Federation of the Red Cross and Red Crescent Societies (IFRC), and Handicap International from last week have put psychosocial support up front and center (along with clean water, food, and shelter) in operations in Tunisia and Egypt and even in western (i.e., opposition-controlled) Libya designed to aid people fleeing the fighting. So just what does this psychosocial support entail?
Well, at this point there isn’t much in the way of specificity given surrounding psychosocial support. The UNICEF appeal lumps them together with “family tracing and reunification,” a critical service aimed at connecting family members who have been lost in the flight from danger. The appeal adds that “UNICEF will provide booklets for psychosocial support” and “recreation kits.” The IFRC notes that in addition to the target population, staff and volunteers will be provided with psychosocial support as well — this sounds good, but tells us little beyond the (important) fact that the IFRC is aware that burnout is a threat to people who work with displaced populations.
Another IFRC update (from March 4th, 2011), this one detailing the Libyan Red Crescent’s work, is more specific:
Volunteers are providing psychosocial support to help people overcome the difficult and desperate situation they have suddenly found themselves in. They have enabled people to make phone calls to their families and loved ones, and assisted them with travel arrangements within and outside Libya, including transport to the Libyan border, the transfer of belongings, and the facilitation of travel procedures with the authorities.
So here we have the elements of “psychosocial,” at least in the first stages of a refugee crisis: maintaining family networks and facilitating orderly travel so that the events that led to displacement do not lead to the disintegration of the supportive social structures that allow human beings to cope effectively with their situations. This emphasis on the social bonds, the social networks that are so easily damaged during wartime, is the essence of psychosocial.
PS: UNICEF makes special mention of relying on regional teams, noting that the country offices in Egypt and Tunisia “have solid expertise around child protection and psycho-social support.” Kudos for UNICEF for being explicit about going local.